# Question about the app purchase or sync subscription? Start here! **URL:** \ **Category:** Purchase & Subscription\ **Created:** [January 11, 2025, 2:32pm UTC](https://thesmartlogbook.discourse.group/t/question-about-the-app-purchase-or-sync-subscription-start-here/43 "2025-01-11T14:32:20Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![system](https://canada1.discourse-cdn.com/flex007/uploads/thesmartlogbook/original/1X/b194e5672f2a3a5992b2a4c2ebd7c1f3a72c550c.png) [@system](https://thesmartlogbook.discourse.group/u/system)\ **Post date:** [January 11, 2025, 2:32pm UTC](https://thesmartlogbook.discourse.group/t/question-about-the-app-purchase-or-sync-subscription-start-here/43/1 "2025-01-11T14:32:20Z")
Below is a list of frequently asked questions that we’ve already answered. To ask a new question, **Log In** and then go to the [questions list](https://thesmartlogbook.discourse.group/c/help/purchase) and click **New Topic**. All questions and answers here are publicly visible. If your question is specifically about _your_ purchase or subscription, you can send an email to: [feedback@thesmartlogbook.com](mailto:feedback@thesmartlogbook.com). **Frequently Asked Questions** - [Can I try Smart Logbook for free?](https://thesmartlogbook.discourse.group/t/can-i-try-smart-logbook-for-free/23) - [How do I purchase Smart Logbook?](https://thesmartlogbook.discourse.group/t/how-do-i-purchase-smart-logbook/24) - [What payment methods can I use?](https://thesmartlogbook.discourse.group/t/what-payment-methods-can-be-used-to-buy-smart-logbook/34) - [How does the Smart Logbook sync subscription work?](https://thesmartlogbook.discourse.group/t/how-does-the-smart-logbook-sync-subscription-work/33) - [Why is Smart Logbook asking me to purchase again when I install it on a new device?](https://thesmartlogbook.discourse.group/t/i-already-purchased-smart-logbook-why-is-the-app-asking-me-to-purchase-again-when-i-install-it-on-a-new-device/39) - [How do I transfer my purchase from an iPhone or iPad to another iOS device?](https://thesmartlogbook.discourse.group/t/how-do-i-transfer-my-smart-logbook-purchase-from-an-iphone-or-ipad-to-another-ios-device/38) - [How do I transfer my purchase from Android to an iPhone or iPad?](https://thesmartlogbook.discourse.group/t/how-do-i-transfer-my-smart-logbook-purchase-from-android-to-an-iphone-or-ipad/37) - [How do I transfer my purchase made on Android to another Android device?](https://thesmartlogbook.discourse.group/t/how-do-i-transfer-my-smart-logbook-purchase-made-on-android-to-another-android-device/35) - [How do I transfer my purchase from iOS to an Android device?](https://thesmartlogbook.discourse.group/t/how-do-i-transfer-my-smart-logbook-purchase-from-ios-to-an-android-device/36) - [I recently switched from Android to iOS. Why is the app asking me to purchase a sync subscription, even though I already have one?](https://thesmartlogbook.discourse.group/t/i-recently-switched-from-android-to-ios-or-vice-versa-why-is-the-app-asking-me-to-purchase-a-sync-subscription-even-though-i-already-have-one/46) ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex007/uploads/thesmartlogbook/original/1X/b194e5672f2a3a5992b2a4c2ebd7c1f3a72c550c.png) [@system](https://thesmartlogbook.discourse.group/u/system)\ **Post date:** [January 11, 2025, 2:34pm UTC](https://thesmartlogbook.discourse.group/t/question-about-the-app-purchase-or-sync-subscription-start-here/43/2 "2025-01-11T14:34:13Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex007/uploads/thesmartlogbook/original/1X/b194e5672f2a3a5992b2a4c2ebd7c1f3a72c550c.png) [@system](https://thesmartlogbook.discourse.group/u/system)\ **Post date:** [January 11, 2025, 2:39pm UTC](https://thesmartlogbook.discourse.group/t/question-about-the-app-purchase-or-sync-subscription-start-here/43/3 "2025-01-11T14:39:42Z")